Which editor are you using? You can control which one through your "My Account" Smilies should be just below the editor with a link to more to the left. I think there is over 100 additional once that I added with more on the way.

And yes we pay attention but we do not typicaly make it a habit to monitor the site as a whole as it is just too large though we do pop around from time to time. Requests and such should be placed over at the Help Desk (link in NAV bar)